Patient Services

Patient Services

The mission of Team ILBS is "to serve as a torch-bearer model of health care in the country by amalgamating the skills and structure of academic universities, clinical and research acumen of the superspecialists and the managerial skills of the corporate world."

Many visitors to ILBS are pleased by the professional look and feel of the hospital. They encounter smiling staff at the front desk, neat clean and well maintained facilities, kind and cooperative paramedical staff, experienced and highly competent doctors and above all – quick turnaround times across departments. Needless to say, our clients rank us high on patient satisfaction parameters and do not hesitate to visit again!

At ILBS we are committed to making available to our patients the best of services in the field of liver and biliary sciences - from diagnostic to therapeutic, from medical to surgical and from curative to palliative. Browse through the links on the left to learn about various disease conditions and treatment modalities related to liver and biliary systems, to see your test reports online, or to know about our consultants and their OPD days.

For any further queries, please call 011 - 46300000 (Ext 22005, 23026)

Out Patient Department

Paid out-patient clinics are conducted in specialties like Hepatology, Hepatopancreato-biliary surgery, Pediatric Hepatology, Nephrology, Pulmonology, Oncology, Cardiology, Urology and Renal Transplant services. Special clinics in nutrition, neurology and radiation oncology have also been started. General OPD clinics are conducted twice a week for the general category of patients at a very nominal consultation fee of Rs. 20.

The appointment system was also shifted to a fully electronic platform with display based queue management.

opservice

Inpatient Services

New wards-both for IPD and for day care, have been opened in Phase-2 building. With this addition, today there are 191 fully functional complement beds (64 general ward beds, 16 super economy beds, 26 semi private beds, 11 private rooms, 10 deluxe rooms, 10 pediatric ward, 2 VIP suites, 16 Liver coma ICU beds, 15 Surgical ICU Beds, 5 liver transplant ICU beds, 3 oncology and 13 HDU beds) ; 46 Non-complement beds (10 Dialysis beds ; 36 Daycare beds) , 15 ER beds and 4 Post operative beds.

In-Patient Services 2014 2015 2016
No. of Beds (Functional) 142 151 191
Admissions 5435 5926 6605
In-Patient Days 41429 43944 48489
Bed Occupancy 79.5% 81% 82%
Bed Turn Over Rate 3.1 3.3 3.4

Emergency Services

The Emergency Services are functional round the clock with well organized and dedicated manpower as well as adequate areas for triage, observation and admission for hepato Biliary and nonhepato biliary cases across all age groups. The non-hepato biliary cases are referred to appropriate health care facilities after initial assessment and stabilization. A dedicated emergency team comprising skilled emergency physicians, Hepatologists, Hepato- Biliary Surgeons and Critical Care specialists, is available round the clock.The ER is fully equipped with advance monitoring and resuscitation equipments. The emergency block consists of a triage hall having 4 beds and an emergency observation ward with 6 beds. START and Jump-Start Protocols are used for initial triaging of adult and pediatric patients respectively.

Triage System : START and Jump-Start Protocols are used for initial triaging of adult and pediatric patients respectively. The emergency services cater to all categories of patients presenting with hepato-biliary and non-hepato biliary clinical conditions across all age groups. However, non-hepato-biliary cases are referred to appropriate health care facilities after initial assessment and stabilization. ILBS has in house blood bank and laboratories, providing emergency support to appropriate patients.

Ambulance Services

ILBS is well equipped for handling transportation of sick patients with two basic and one advanced life support ambulances. The BLS ambulances are equipped with an oxygen cylinder, and emergency medications and supplies. The advanced "Liver Ambulance Service", an ALS facility, is available for critically ill patients and the management of such patients is undertaken during the process of transfer to ILBS. This ambulance is fitted with state of the art pre-hospital medical equipment almost identical to the Hospital’s ICUs. The ambulance has the capability to establish and maintain a patient’s airway, defibrillate the heart, stabilize pneumothorax conditions and perform other advanced life support procedures or services, such as cardiac (EKG) monitoring, intubations and ventilation. This ambulance can transport ventilator- supported patients to long distances. Emergency of ILBS also facilitates transfers through air ambulances for patients from far and remote places.

Day Care Services

The Institute has day care facilities which provide services to patients for short stay procedures like diagnostic and therapeutic endoscopy, ERCP, biliary stenting, endoscopic ultrasound (EUS), Endoscopic Shock Wave Lithotripsy (ESWL), etc. The services are operational from 8 am to 8 pm.

Day-Care Services 2014 2015 2016
Day-Care Admissions 21476 23859 26024

Intensive Care Services

Out of the hospital’s total strength of 184 beds, 36 function as ICU beds and 13 have been designated as High Dependency Unit beds. All ventilated patients in the ICU are staffed round the clock with a dedicated nurse in each shift (Nurse: Patient ratio of 1:1). Close attention is paid to infection control practices in the ICU leading to extremely low rates of ventilator associated pneumonia (VAP) and other HAI indicators. State of art infrastructure like fully automatic remote controlled patient beds, centralized patient monitoring system, HEPA filters, Conferencing facilities, high end ventilators and a well stocked inventory of advanced medical equipment are available.

Critical-Care Services 2014 2015 2016
Liver Coma ICU Admissions 1404 1224 1188
HPB Surgical ICU Admissions 326 541 981
Transplant ICU Admissions 110 144 155

Day Care Extension Ward

Day care extension ward caters to patients requiring short care services such as blood or body fluid transfusions, albumin infusion, ascitic tapping etc. The ward has eight beds.

Endoscopy Suites

The Institute has eight endoscopy suites for undertaking various endoscopic procedures namely UGI endoscopy, colonoscopy, ERCP, capsule endoscopy, ESWL, diagnostic and therapeutic endoscopic ultrasound, single and double balloon enteroscopy, bronchoscopy, Liver biopsy, Hepatic Venous Pressure Gradient (HVPG) and Trans Jugular Liver Biopsy(TJLB). Major endoscopic procedures are carried out by highly trained faculty assisted by skilled nurses and experienced technicians. At ILBS, a high priority is placed on prevention of transmission of infections and microorganisms from one patient to another. To ensure this, the endoscopes and other accessories are washed, cleaned and disinfected following national and international guidelines in a separate disinfection room. The disinfection room also houses two state-of-art fully automatic endo-washers which are used to treat and disinfect the instruments after every use.

High Dependency Unit

The institute has started a thirteen bedded HDU to cater for patients who require close monitoring but are not critical enough to require admission in ICU. This also helps in shifting the patients from the ICU. One of the beds is designated as an isolation bed for immunocompromised or immunodeficient patients.

Operating Suites

The institute has six fully equipped state-of-the-art modular operating rooms (OR). Two ORs are dedicated to the liver and renal transplant surgery and four OR are for other surgical procedures. The ORs are equipped with latest equipments like Ultrasonic Surgical Aspiration System, Argon Beam Coagulator, Thromboelastograph, Cell Saver, Rapid Infusion System, Cardiac Output Monitor, Veno-Venous Bypass Pump, Fibro-Optic bronchoscope, Video-bronchoscope, Video-choledochoscope, HD Surgical Light Camera System, central anaesthesia Monitoring System and HD laparoscopic Monitor System.

Surgeries 2014 2015 2016
Major Operations (Including Liver Transplants) 877 1159 1179
Minor Operations 277 312 380  
TOTAL 1154 1471 1559  
Liver Transplant 65 101 93
Renal Transplant 21 45 37

Phlebotomy Services & Lab Reception

The phlebotomy area is a dedicated area for the collection of samples from patients attending OPD. The staff posted are trained phlebotomists who collect samples observing standard precautions. After collection, each vacutainer is bar-coded with the patient's details. The lab reception receives samples from the OPD as well as IPD samples from various wards and ICU's. On the reception counter, each sample is acknowledged onto the hospital information system (HIS) and then distributed into the respective labs.

For more Services, please click Our Services

 
  • ECHO
  • ECHO
  • APASL
  • Acuteon
  • DORSO
  • NSI
  • HBSCE

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